HomePuter®

Unsolicited Customer Comments
and Reviews

UPOrder Now C.O.D.

line.gif (923 bytes)

Comments, Short Reviews, and Review Statements Received via E-mail From Users of the

HomePuter® Appraisal Software

None of these Appraisers

were asked or compensated in any way.

Andy, you never cease to amaze me with your knowledge and expertise!  I was thinking about my 30+ year appraisal career today and realized that your software and your guidance have been one of the most rock solid, invaluable facets of my business from day one! Never once have I even thought about going anywhere else.

Andy, I just wanted to take the time to thank you for the new HomePuter update. Everything on it is running fantastic and I love finally being able to use a reliable UAD [and FHA EAD] Compliance Checker [compared to other software vendors].  Thank you for all your great technical service and customer service.   Have a wonderful day.

I have been using HomePuter software for 20 years+, from the beginning I found the software user friendly and easy to understand. Throughout the years there have
been changes made that have always been easily understood. I have had few issues over the years, and the few times I did had to do with my personal computers and
the HomePuter team helped me set up a new computer and get back to work fast. Recently I had some health issues with a stay in the hospital, Andy helped set up a
laptop with the software so I could finish a couple reports and respond to any questions from the hospital, which was a tremendous help. I recommend HomePuter
software to other appraisers all the time.

Andy, your software is very simple and user friendly... In the near future I will be purchasing the regression analysis software. Again, thank you very much for all your help. 

Andy, I just installed HomePuter and am amazed how fast and easy it is to check my report using the UAD Compliance Checker.  Thanks for your hard work. HomePuter is the best.

Andy; love the new UAD check, best thing since sliced bread...

Hi Andy, I went through each step and, first of all, I really like the UAD Checker, it is VERY user friendly.

Hi Andy ~ Great work with the Compliance check feature...

Andy, Wizardry!  Truly, I cannot thank you enough for this most recent assistance from you in the unparalleled, decades-long series of assists from you.

Andy, anyone not using your software, does not know the meaning of customer service. I have emailed you at midnight while working on a report, expecting a response the next day. Your response came immediately so that I could continue to burn the midnight oil and meet my time constraints with my customer. It has truly been a pleasure working with you and using your software, a great bargain.

Thank you as always for providing appraisers with reliable, quality, and affordable products.

Hey Andy, ... Gotta tell ya, the new program has been a joy to work with. Keep up the good work.

... I still think you have the best product available for appraising.

Thanks Andy for creating the best appraisal software out there.

I love the new program, ... I have completed several assignments already without a hitch.

I love the new interface.   Thanks again!

I really love this new [interface] version, it's great.

Love the new [interface] upgrade, wonderful to work with.

By the way, this new formatting [interface] is great!

Andy;  Your instructions are perfect as usual.  It really is easy to follow your instructions because they are very clear.

I really like the new interface.  It will save me a lot of time.   Thanks for your hard work.

Thank you, for all the help and attention to customer needs.  It is truly rare to get such customer service today.

Great product, picked it up in a weekend. 

Thanks Andy… have enjoyed using your software for a long time… your great customer service is one of the main reasons.  

Andy, I first want to thank you for making my transition to UAD so smooth.   It's obvious that you did indeed put in a lot of work putting it together. 

I am using your new UAD [program interface] and love it.  Easy and may even take less time to fill than before, plus it is uniform throughout the country making it easier to read for everyone involved.    Thanks for all you do and your support. 

I just completed my first UAD report and I must say that the way you set up the form really made it much easier for me to understand and complete.  GREAT JOB!!!! 

Thank you so very much.  The computer age would have left me behind long ago without Andy...  I am so thankful you are there and willing to help me.  Thank you so very much. 

Andy, ...the sketch program as its the easiest one I've ever found! 

Andy... you were GREAT!!!!!!!!!!!  I APPRECIATE all of your time, effort and help and I WILL be recommending HomePuter to every appraiser I come across.

Thanks for your help and just to let you know, the software works beautifully! Very easy for an OLD APPRAISER. 

EVERYTHING LOOKS GREAT.  WE APPRECIATE YOUR HELP AND THANKS FOR MAKING US LOOK GOOD. 

Thanks once again. I have always enjoyed working with you.  I read somewhere recently saying that only people that do small amounts of work use your systems.  That is not true, as I do over 350-400+ reports every year, and a bunch of commercial work on top of that.  If that is a small amount, someone is staying up later at night than I do.  Your systems have never failed or even misfired at any time over the 30 or so years I have been using your systems.  I started with you long ago after answering an ad for about a $40 or $50 system, if you can remember back that far.  I have also seen other guys say they wanted "what everyone else uses," only later to complain about it being more difficult to use, and costing a lot more too, no good tech support, plenty of problems, and I keep telling them that I have NEVER had a problem with this system, and I have never needed anything you didn't have already set up.  You can use this any way you want, including my name.  ... , Certified General in three states.  

Just to let you know, I have been using your program for 18 years and would not use any other.   I like the ease of your program and the tech support you provide. Have tried others over the years and still like your program the best. 

It's BEAUTIFUL Andy! ...the new UAD software; GREAT JOB!!!!! I’m looking forward to using this in the classroom. Thank you Andy for your hard work. 

We are really impressed with your service & response times.   I’ve dealt with a
lot of customer service issues in the past, never had this good a service from anybody, thanks.

Andy:   Thanks for all your help...  I now know why I have been with you for 27 years ! 

It was great using your program from 1998 'til this October, but I am informing you that I have retired and no longer need the software.  Your company has treated me well throughout this time. I will keep you in mind if I hear of new appraisers or even old ones needing a good, inexpensive appraisal software program. 

Thanks for the very fast reply.  After [using] your software for the past few months I have come to really like it.  Compared to my years with [a competitor's software] and [another competitor's software]  (over the past 17 years)  at various appraisal offices I appreciate how streamlined your software is.   Your software boots immediately, the files are small, and the job manager is very easy to work with.  It’s even kind of fun to play with...  Great code writing.

THANK YOU SO VERY MUCH ANDY.  KEEP UP THE GREAT WORK ON THIS FANTASTIC PROGRAM.

I am currently a HomePuter user and have been for over 20 years.  Your software rocks! 

So far I like the system it's clean... especially on how it's compartmentalized.

I just wanted to tell you about my research with other software.   I have been using HomePuter for a little over a year now, as I had written you earlier, business demands required AI Ready™ software.  I wrote to you and you replied to my needs.  During this time, I researched the different ones.  I only found one that was of interest to me.  I still prefer HomePuter to the other samples I had received.  I can't tell you how easy it is compared to others.  I am proud to say that I use your software.  When I went into business, I couldn't afford $1000 for software.  I am glad that I found you.  Once I had read comments that others had wrote you, one stuck in my mind, don't sell out to the big guys, ...it will pay off in the end.   I thank you for your quick response to any problem that I have had.

A competitor of yours just called to pitch their product.  I said, nope, I use HomePuter. She says, "So you don't do much volume?"  I said, I do plenty of volume and (a competitor's name) is too expensive and their support is terrible.  She said, when you want to do more production, give us a call.  I said, I doubt it.  Just an FYI from a satisfied customer...

Hi, Andy.  I've been using your software for about a month now and I couldn't be happier.  I've never had so much fun generating reports before.  I hated [a competitor's software] and [another competitor's software] so much that I figured I couldn't hate yours any worse than theirs, but I sure didn't expect to find a program that was so easy, manageable, and that permit me to do a quality report that I'm proud of.  I haven't had this much fun appraising in a whole lot of years.  The other programs seem designed to try to control the appraiser's input, rather than allowing the appraiser to control it.  (A competitor's software)  would override my entries, keeping me constantly tense and having to re-enter data. And, their programs are like working with an 80 ton elephant.  Its so nice to "get back to real appraising" again, where I can generate the type of detail necessary and that I enjoy.  Your software gives me a whole lot more flexibility and confidence.  I sure like the labels, too, and the whole concept of the Job Manager is really cool. Your instruction manuals were extremely clear, so I didn't have to bug you about anything related to operating the program.   My lenders are VERY happy that they don't have to deal with downloading a specific reader to open my files and its generated more business.  So, many thanks, Andy!

I want to Thank You for providing "just enough" appraisal software, since the 1980's. Just wanted to let you know that I have retired my appraisal practice, after twenty-five interesting years. I have praised your software to anyone who would listen over those years and I hope it has produced additional sales for you. Your appraisal software has ALWAYS worked perfectly, right out of the box from the very first day. You should be very proud of your product. Should you ever need someone to give testimony on your behalf, please have them call me. All the best for your future!

I want to thank you for all the technical help you have unselfishly given me over the years. I have confidence in your prompt response to my questions. HomePuter is a very good program for most appraisal assignments.   Furthermore, the modest cost for HomePuter makes other systems appear super expensive.  I have used HomePuter for over 20 years and I will tell interested future appraisers to compare HomePuter to other systems. The savings you can get from purchasing Homeputer will surprise you.

We have used HomePuter for many years and love the simple elegance of your software.

You have the best appraisal program out there for a slow learner like me. Keep up the good work.

Thanks VERY Much for your VERY fast response. Your better than Dell and Microsoft combined.  Problem solved.

Thanks Andy: I have always been grateful for HOMEPUTER'S immediate response and your solutions.

I love the ease of the HomePuter software. I had (a competitor's software) and it was always crashing, especially the photo program.   It's just like your web site advertises, simple.

Andy... Thanks... I purchased (a competitors software) about 4 years ago... because all my instructors told me this was the best Appraisal Program... I can tell you that after using both programs, that HomePuter is by far the best on the market... for ease and for customer service...

We just ordered the latest upgrade because basically, we find HomePuter very easy to use and it absolutely does what it needs to do.

Thank you so very much.  I knew there was a reason I've stayed with you guys all these years. Service with a smile.  Thanks again!

I am 75 years of age, and have decided to retire from appraising.  So, I won't be ordering the latest version of your FPS software.   I wish to compliment you on the fine service and excellent product of past years, and wish you the best for the future.

Thanks and I will continue to give your software a plug whenever the occasion arises. For a beginning appraiser the cost of your software is very reasonable and does the job versus (a competitor's name) and some of the more expensive programs that sell for over $1,000.00   That is the reason I recommend the HomePuter Software.

We just ordered the upgrade to FPS  - this is the BEST software - of any kind - for the money.  We've been using this for over a year so we know of what we speak.  It is very easy to use and covered all the bases.   We heartily recommend it!  You can e-mail us if you want more info on our experience.

Thank you for the revisions, Andy - you're a good man - the insert mode will make my appraisers very happy - also wanted to mention that it took awhile to coerce them to switch over from using (a competitor's sketch program), but now they prefer your sketch program features  - keep up the really fine work - one would expect to pay more for appraisal software than you are charging, and I am happy to pay upgrade charges (new forms, improvements), as compensation for your expertise as they occur.

Great software so far... and you guys did a great job on keeping me alive in this field, and getting this to me... so fast.  I appreciate good service... and so far... I am looking to just thank you again from the bottom of my heart!  As I take care of my people... I am forever grateful that I found your site!  I think lots of appraisal software is a rip off... yours is much more reasonable!

Good Morning Sir or Madam - Thank you for providing a great product designed for intuitive interface.  Is it possible to import report files from (a competitor's software) into your software?

Thank you.  I have enjoyed your programs for many years, and recommend you to others whenever I can.   The software in many trade magazines costing much more does not impress me enough to use it.  I have a friend that on one day recommended one, then a few days later told me he was on the phone with their tech support on a regular basis. I do not want to do that.  I have only called you 1-2 times in over 10 years, and one of them was to ask which scanner you recommend.

I've been using your appraisal programs from the very first and they have given me good service and I've recommended them to several other appraisers and they are now using your software.  Regards

TRIED USING (a competitor's software),  IT'S SO DAMN CONFUSING AND EXPENSIVE. YOU STILL HAVE THE EASIEST TO USE.  NEW VERSION SOUNDS GOOD.

I have been using your product since around 1987/88 and have always been pleased with the results we get.   Looking forward to the new package.  Thanks again for a great product!!

I look forward to doing business with you for many years.  Customer service is very important to me.  Your action with a quick response let me know you care about your customers.  Again, thank you for taking care of me.  It is a refreshing experience.

Thanks again... you probably have made me a customer for life... and I am adding more offices and people... so we will talk for sure... right now... more work has to go out the door... since this has been installed... you would not believe what it has done for me... I am indebted to you... and your great product!

I've added photos to the comparable sales pages and I want to tell you that I am impressed so far with the resolution on the screen.  I printed out the pages of the photos you had as samples the first day and I was impressed with the photo quality.  It was lacking in my previous program (which by the way was (a competitor's software).  I'm very impressed so far with Homeputer and thank you for all of your support.)

I like your program and its learning curve is far less than ( a competitor's name) and (another competitor's name).  Your program is simple to use, does not crash, does not have yearly update fees, and does not require you to do unnecessary things to write a report.   Your programming is done the way all programming should be -- crash free.

HEY, WAIT A MINUTE.   I am not asking for anything free.  I love your software and will always use it.   Please charge me what is fair, really!  Thank you so much for taking care of me.  Looking forward to getting familiar with it.

I have been a Homeputer user since 1987 and have never been tempted to try different appraisal software.  I recently installed FPS (bought it last year but just got around to installing it).   It works great (of course).  I bought Adobe [Acrobat], and with the help of your very detailed instructions, I am able to e-mail appraisal reports.  Too cool!   Longtime, VERY satisfied user, ...

I want to thank you for talking me into upgrading my appraisal software and getting Adobe Acrobat and the 4000U scanner.  It has made my life much easier.  And it is really nice not to have to give Fed Ex $25-$35 for each mailing.   I got the software and scanner just I was working on 6 appraisals and with your help and by reading your very precise manual, I was able to get the basics and get the reports finished in record time (for me).  I am looking forward to learning more about your software and the Adobe software.

Thanks for your prompt reply.  I have been using HomePuter for almost 20 years now.

You must have a 2-year old, because all your instructions were VERY easy to follow.  Thanks for the help.  I haven't tried it yet, but I loaded the most recent software and have another relo in the pipeline, so we shall see.

I wanted to help Pat out, but he took care of the problem himself (using your instructions).  Congrats ... your explanation was easy enough for a novice to understand.

What you sent looks as if it may be simple enough even for a dummy like me.

Thanx for providing such a solid product at such affordable prices.

Thank you... (a competitor's name) and (a competitor's name) try to get me to switch but HomePuter is my choice.

I just installed FPS and it works great. The Job Manager is saving me about 10 minutes per appraisal.  That's 300 - 400 minutes per month. Thanks for your hard work.

Thanks!   I’m enjoying Job Manager  -  it’s really saving some time printing the jobs out.

Way to go guys, nice software package.  I'm new to the appraisal world and haven't used any other software, but I am not new to computers and user friendliness.  This software has been super easy to learn and very user friendly.  It sure makes the new career an easier adjustment.  I haven't used all the features yet, but I expect them to do just fine.

Thanks for all the work you put in, I know it wasn't easy.

I USED THE NEW PROGRAM TODAY AND LIKE IT VERY MUCH - SO FAR, SO GOOD !!!!

...overall the new program seems to be very good and was worth the wait.

This is the first day we tried out the new program.   I  am impressed !

JUST RECEIVED THE NEW UPDATE...GREAT...I HAVE ALREADY PULLED UP OLD FILES AND PRINTED THEM OUT...ON A COLOR HP PRINTER AND CHANGED THE COLOR OF THE FORM TO TEST IT AND THE FEATURES...AND WORKS GREAT...ALSO...USED THE PHOTO ADDENDUM TONIGHT ON MY FIRST DIGITAL PHOTO ADDENDA...AND IT WAS AS EASY AS YOU SAID...THANKS.

I have installed HomePuter [FPS] and can see that it will save me time & increase my production.  Thank you for your time.  I really enjoy your products.

I just finished a complete appraisal with your software.  It came out to only one file ... and emailed in less than 3 minutes.  A whole lot better than the 20-30 minutes per file in two files, like I was doing.

We like the new program.  It's faster and we like the sketch program.  Again, thanks for your help.

Thanks for your help.  I purchased the HP printer and set everything up.  The pictures look great!

Again, thanks for your quick responses to my problems.   That means a bunch to me after dealing with some of the other software vendors.

P.S. This program is real slick, even for us old guys, ...

P.S.  The sketch program is the best I have ever used.   And this is the fourth one.

Thank you for responding so quickly.  It's really nice having someone on the other end - knowing it's breathing - and not just a message recorder!!!!!!

THANKS A MILLION - YOU CAN HAVE OUR NEXT BORN GRANDCHILD!!!

I HAVE BEEN RUNNING THE NEW FPS FOR TWO DAYS AND REALLY LIKING IT.

We love the new program!  We love your software and have not used any other program since software was available.  Keep up the good work!!!!!!!

THANKS--KEEP UP THE GOOD WORK.  I HAVE BROUGHT MY RECOMMENDATION FOR YOUR SERVICE TO ALL PARTS OF THE COUNTRY.  MOST RECENTLY IN ... I TAUGHT CLASSES THERE LAST WEEK.  BEST.

Thank you for your excellent program.  Changing appraisal software after 15 years was a major decision, and after trying several programs, I think you offer the best for the least.   Thanks for delivering what you advertised and, in particular, thanks for your detailed manual.

Thanks for the info on the C.I.R form.  I like your program.

You guys are great!!!!!!!!!!   That's one of the reasons I have stuck with you all these years and occasionally tried to make a suggestion or two.

Thanks for the fix, it did the trick.  I appreciate your quick response, and on a Sunday yet.  Wow.  We BOTH should be out enjoying the weekend!

Gosh oh gee! it sure worked just like you said.  Thanks much!

I have been using the software for about three weeks now and have to tell you that I do find it very user friendly, for a person that doesn't know a whole lot about computers and various software.

Your software has been working great.  About a third of my business now is PDF.

P.S.S. I like the Homeputer Programs a lot!

So far, I am impressed with your program.  I am 70 years old so the learning curve may be a little bit slower, but I have spent the day going over the details.  I already have recommended your program to others.  

Let me first say that we are completely thrilled with your program.   The photo page is very impressive.  And we are getting better everyday at the home sketch area.

Super efficient service.  Thank you so much!!!!!

We have received and installed the new program.   It is well liked.  What would be the cost to install it in an additional computer, perhaps two?

...I also would like to tell you that many people have told me how much they like your software and most say it's very easy to use.  Andy, thanks for all your help.

I send virtually 95% of my reports PDF . . . Keep up the excellent work . . .

Love FPS all the time... Thanks for the patient responses - no one else can touch you.

I AM VERY PLEASED WITH WHAT I GOT FROM YOU FOR $150.

I appreciate you spending the time on your weekend to help me.   So again thank you. 

Thanks for all of the help.  I am telling all the appraisers I meet how good Homeputer is and how supportive you are.

By the way, I love the FPS, works like a charm and I can still use all the files from the previous years.

I have been a loyal customer for years... your new product is great...

Thanks to you, we are having no problems with sending PDF files and I have recommended Homeputer to several other appraisers who are having trouble.

Just wanted to thank you for e-mailing the instructions on how to Bundle an appraisal file to lenders/VA/etc.  We called for help on Dec. 12 & you e-mailed us back immediately... don't know what we'd have done without you!!! Thanks a lot & don't forget to e-mail us with any updates, etc.

Worked like a charm.  The program should fit our needs precisely.

...now I'm able to satisfy my clients request for prompt delivery.  All because you had the answer at your finger tips and were willing to send it to me on a Sunday.   Again, thank you so much.

Got everything loaded!!!!  and everything works... what a wonderful thing... thanks again...

The sketches look much better with the new icons and the grid saves a lot of time.

Keep up the excellent work and don't sell out to the big guys.

I'LL BE ORDERING SOON... YOU HAVEN'T STEERED ME WRONG AND THE SERVICE (MAINLY PATIENCE AND ACCESSIBILITY HAS BEEN LEGENDARY).  I THINK I TOLD YOU YEARS AGO...  I HAD SOFTWARE SO HARD (TO START), IT STAYED IN THE BOX.  I HAVE MORE THAN GOT MY MONEY'S WORTH IN SUGGESTIONS AND SERVICE.  AGAIN THANKS AND 'MUCH SUCCESS' WITH THE NEW UPGRADE.

Again, thank you for your program... by far the fastest production appraisal software on the market... believe me... I've tried many of them...

I like the basic product.  I bought it recently.

Thanks for the BEST software program on the market.

We have the very expensive version of your competitor's software... and now we find that they are constantly adding more and more to it and we have less time for work and are spending more time figuring out the upgrades.

I purchased your software about a year ago.  I love it!

Thank you for continuing to update the program.  I've been a user for 8 years.

Thank you for the info but I have retired...  I have enjoyed using your material for many years.  Good luck in the future.

What are the updates on the new software, we like the software now.

...thanks a lot for all of your help.  I don't know what I would have done without it.

Thanks, your help is always fast and reliable.  Other companies are not as prompt nor as helpful.  Yours is Great!.

I recently ordered and received your appraisal software and am quite pleased with it.

I want to thank you for your excellent recommendations for the scanner and digital camera I purchased.  They work great with your software.

...the programs... they're just as slick as I thought they'd be when I read about them on your Web site.

Keep up the good work.  I love the software and cannot believe that other appraisers pay so much more for the same software. Thank you.

Thanks again for all your help!  I don't think I could done as well without your professional advise.

ANDY, YOUR SOLUTION TO MY PRINTER PROBLEM WORKS FINE.  THANK YOU VERY MUCH.   I AM VERY HAPPY TO TALK TO SOME ONE WHO KNOWS SOMETHING.  THE PEOPLE AT THE PRINTER MANUFACTURER ARE NOT VERY GOOD AT SOLVING THE PROBLEM.  THANKS A LOT.

Just thought you would like to know that I have been a satisfied Homeputer customer for many years.  I recently upgraded to Windows 98 and your software runs like a charm.

I am really delighted with my new software recently purchased from you. 

As you know, I am a long term customer over 15 years.

I appreciate all the service you have provided in the past.

Thanks for your outstanding help in getting me up and running on Adobe .PDF files.   I am finding that Homeputer is 100% compatible with Adobe Acrobat 5.0.  Today, I am going to send out a 10 page appraisal report electronically without creating any paper.   Thanks again and keep up the good work.

I have been looking for many years for a new program but I refuse to pay $1,000 with an annual update fee.  I think you are right on target with this software.

AS USUAL ,YOUR OPINION IS APPRECIATED.  EVERYTHING IS GOING SMOOTH ON ALL THE HINTS, TIPS, AND ADVICE YOU HAVE GIVEN ME.

THANKS - I GOT IT - YOUR SOFTWARE IS AWESOME - I CAN NOW INSERT MY SIGNATURE ONTO THE FORM.  KEEP UP THE GOOD WORK.

I recently purchased Homeputer® FPS and I find it pretty easy to use--I am a novice at appraising.

I HAVE PURCHASED FIVE OR SO PROGRAMS OVER THE LAST TEN YEARS.   I AM 70 YEARS OLD AND LIKE YOUR GOOD SERVICE… MANY THANKS TO A GOOD COMPANY.

However, thanks for the excellent software as I used it for many years both in my business and in the appraisal classes I was instructing.

I just purchased your software and so far it seems to be very good.

It must be about 20 years that I have been using your software. Thanks for 20 years of good service and a good product.

Something similar happened about 2 years ago, and you were able to correct the problem then.  The first time you sent me new Floppy Disks for $10.00 on good faith that I would send the $10.00 and you send the disks before you got the money.  I never forgot that.  It taught me a lot about trust.  Thanks again...

THANKS FOR ALL YOUR HELP IN PAST...

So far, I like the software.  It is easy to use and seems quick and responsive compared to... (a competitor's software).  Additionally it seems to work well with my new Dell P4.

Thank you so much for your prompt attention.  I love the looks of the program and the simplicity of use.  I've printed the manual and am ready to go. Thanks again.

Andy, I really like the Sketch Program after I finally learned it.

THANKS AGAIN.  I JUST COMPLETED MY FIRST APPRAISAL WITH THE YOUR SOFTWARE.   EVERYTHING CAME TOGETHER NICELY.

Thanks for a great program!

... well, I've sent four [appraisal reports electronically] so far and it's getting easier.

Thank you for the prompt email.  Great doing business with you.

This will be the third software I have purchased from Homeputer. It is a proven product since 1985 with me.  I have no doubt in my military mind about making that decision.   Thanks...

Years ago I used your program, but was lured away by... (a competitor) - which I have come to regret.

Andy: THANK YOU, THANK YOU, THANK YOU!!!  I appreciate you responding as quickly as you did.  Everything is back up and running and printing!!  This is a great service. Thanks again.

I do wish you would at least let me pay for shipping or perhaps a case of wine from California, or whatever.  Thank you for your great product, and excellent customer service.

Andy, THANKS!!  It worked!!  P.S. I think your product is GREAT and so is your support!!

Hi Andy.  I don't believe I thanked you for the tip on using the REO addenda.  It goes without saying that you provide the best service out there!!

By the way, I love the FPS, it works like a charm and I can still use all the files from the previous years.

Keep up the good work.

Good Afternoon.  I recently purchase your appraisal software.  I am extremely pleased with the results.

THANX, I THINK EVERYTHING WORKED OUT WELL.   LET ME KNOW WHEN THE UPGRADE COMES OUT.   I'LL NEED IT ASAP.  THIS SOFTWARE HAS COME A LONG WAY AND ITS PERFECT FOR ME RIGHT NOW.

I owned your original software (some time ago) and I was very pleased with it.    Keep up the good work.

Once again... thank you Andy... it worked and now I don't feel totally stupid!  I am very happy!  Thank you again for your outstanding service after some 15 years!

Thanks for responding so quickly.  Your solution was right on the money.   Thanks!!!

I am up and running again... thank you once again Andy for your prompt reply.... and for making it so easy for me... God Bless and thanks again... it is off to work I go!!!!

GREAT PROGRAM, I LOVE IT, THIS IS THE THIRD ONE I HAVE PURCHASED.

Thanks for responding so quickly. Everything is working fine. You have great support!

Your solution worked.  Thanks for all your help.  I don't know what I would do without your technical know-how.

I am nearly finished with my first appraisal with your software.  It was extremely easy to use!  I appreciate how you talk people through even the most simple steps because not everyone knows these (such as exactly how to install the CD, commands, etc).   The printout is clean and professional.  I highly recommend your product.

Thanks!  Worked like a charm.  I'll have a chance to try out your software this next week.  Looking forward to seeing how it compares to what I'd been using.   I'd been using ... (a competitor's software) and it had a lot of bugs, some were quite serious.

Hello – I recently purchased your software and wanted to let you know that I’m very pleased with the package.

I am pleased with the FPS Program that I purchased from Homeputer.

You have always been courteous & am I happy with your program & products.

Hi!  Just wanted to inform you that I am currently enrolled in...  appraisal class.  He has recommended your software, with high remarks.

We currently use... (a competitor's software) but are tired of the high cost and drain on our computers resources from the program. 

Thanks Andy, that worked great (of course)!

Wow! I am impressed (that's hard to do).  Your kindness and generosity is extremely unusual in today's business world.  I am truly impressed.  Thank you so very much. Regards...

Thank you so much for your help. I greatly appreciate the quick responses. You do your company credit.

HI ANDY, HOW ARE YOU DOING? HERE'S HOPING THE NEW PROGRAM IS AS GREAT AS YOUR WEB SITE SAYS. I'LL GIVE IT A SHOT, YOU HAVEN'T LET ME DOWN YET.  BEST TO YOU IN HEALTH AND FAME, ...

Andy !!  As always a GREAT BIG THANK YOU !!!!  You're great !!

THANKS FOR MAKING ME LOOK GOOD OVER THE PAST DECADE

Homeputer software has been just great, with output of Appraisal reports running 40-60 per month.  Getting busier.

Andy, we really appreciate all of your patience during our sheer ignorance!   Thanks again!

ANDY ME BOY -- YOU ARE A MASTER.  Thanks.

Andy, I am able to access my program this AM and want to thank you again so much for your help.  You certainly are good at what you do and you took care of it fast.   It was the best service I have EVER received.  No kidding I was really surprised how fast you got on the problem and resolved it.

Andy strikes again! Talk about a gentleman and a scholar.

I'm back in business.  Thank you very much for your prompt response and the very clear instructions.

Andy, thank you so much...  You know you have a customer for life.

We have (a competitor's software), (a competitor's software), and (a competitor's software) but are looking for a product that is more user friendly at a competitive price.

Our office is currently using (a competitor's software) with too many ongoing problems.

I have really enjoyed your software over the years.

I am one customer that will be with you for life.  Thank you for making software that is easy to use.  I have tried other software packages and found them too hard to follow and I was calling their help desk  [ fee based support ]  for how to install their packages.  Your company not having a help desk  [ fee based support ]   is what first impressed me.  It told me that Homeputer is easy to use and easy to install.  I have found HomePuter to be the best Appraisal software.  I am a customer for life.  Again, thank you for being there for someone that is just starting out in this crazy business we call Real Estate Appraisal.

Your system has worked very well for us. 

Andy, thanks, you are the greatest.

Andy, thanks for all your help.  I knew I could depend on you.

Andy, thanks again for making your product easy to use for us "commercial guys."  Please ship this version to me [FPS], ...

Hi Andy!  Looking forward to seeing the new program.

Looking forward to trying out the new update.

Sounds really good.  Cannot wait for the new version.

Put me in, coach!  We will always use Homeputer and have almost 15 years now! Thank you Andy

Thanks for all your support over the years...

... we have been doing business together for decades!

... thanks for the great job you are doing!

I think you software is the greatest.

Thanks again for an affordable package that fits the needs of my small shop.

Thanks for your time... the first one worked just fine... and now... two more... so thanks so much... for once... a company... a product that I bought... a decision that I made... was a good one... and for the first time... I am happy to say... that by choosing your HomePuter software... finally... someone made me look good... (my client), was very impressed!  They will continue to order... and it looked so good!   So once again...  thank you!

I really enjoy your software and I look forward to implementing the new features. Thanks, ...

Thanks again for a great product!!

I have really enjoyed using your software over the years.

ALSO, I JUST WANTED TO LET YOU KNOW HOW HAPPY I AM WITH YOUR PROGRAMS. I HAVE BEEN USING YOUR PROGRAMS FOR A NUMBER OF YEARS AND HAVE BEEN EXTREMELY HAPPY WITH THEM

Good morning.  Please remove my name from you mailing list as I retired and appraising is the last thing on my mind.  However, thanks for the excellent software as I used it for many years both in my business and in the appraisal classes I was instructing.

Hi: Thank you for the info but I have retired.  I have enjoyed using your material for many years.  Good luck in the future.

THANKS FOR ALL OF YOUR HELP.  I HAVEN’T COMPLETED AN APPRAISAL ON IT BUT I HAVE THE SOFTWARE INSTALLED. I’M HEADING TO PHILADELPHIA/ATLANTIC CITY.   I’LL LET YOU KNOW AFTER THE NEW YEAR HOW IT GOES. AGAIN, HAVE A HAPPY AND PROSPEROUS NEW YEAR.  YOUR STILL THE BEST GUY TO DEAL WITH.

Thanks again for the quick response.  I appreciate your work on this.  I love the program thus far, I would highly recommend it to anyone.   Thanks again, ...